01600 714462

enquiries@dr-maintenance.co.uk

Trevellyan, Cross Vane, Penallt, Monmouth

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Cookie Policy

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1. Introduction

  1. Our website uses cookies. By continuing to use this website without changing your cookie preferences we’ll assume that you consent to the use of cookies on our website in accordance with this policy.

2. What are cookies?

  1. A cookie is a small text file containing an identifier (a string of letters and numbers) that is stored on your computer, tablet, mobile or other device by websites that you visit so that the device can be recognised at a later time. Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies are widely used in order to make websites work or work more efficiently and also to provide information on visitor behaviour by the website owner. Cookies may be either “persistent” cookies or “session” cookies.
  2. A session cookie will expire at the end of the user session, when the web browser is closed.
  3. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before that date).
  4. For further information about cookies please visit www.aboutcookies.org.

3. Cookies used on our website

  1. On our website we use [only session cookies/session cookies and persistent cookies].
  2. Our website uses the following cookies:

Required cookies (cannot be disabled)

Path

Secure

Expires (UTC)

Name

Sample Content

Purpose

CaseRetrieve.aspx.vb

CatalogueRetrieve.aspx.vb

CustomContentProcess.aspx.vb

CustomContentRetrieve.aspx.vb

FavoriteProcess.aspx.vb

FileRetrieveExternal.aspx.vb

FormProcess.aspx.vb

FormProcessv2.aspx.vb

ForumEditor.aspx.vb

ForumRetrieve.aspx.vb

LogOutProcess.aspx.vb

MemberProcess.aspx.vb

OrderRetrievev2.aspx.vb

PaymentProcess.aspx.vb

PaymentProcessCardia.aspx.vb

PaymentProcessDIBS.aspx.vb

PaymentProcessDPS.aspx.vb

PaymentProcessGoogle.aspx.vb

PaymentProcessHPay.aspx.vb

PaymentProcessValitor.aspx.vb

ProductRetrieve.aspx.vb

RatingProcess.aspx.vb

ReferAFriendProcess.aspx.vb

RSSRetrieve.aspx.vb

ZoneProcess.aspx.vb

No

Usually is set to one year, but in some places the expiration date for this cookie is not set, and in this case it will last for a duration of a session (30 minutes)

VID{0} – siteID

number (eg. 4236234)

EntityID cookie – identifies logged in users in SecureZones.

CampaignProcess.aspx.vb

LogOutProcess.aspx.vb

OrderRetrievev2.aspx.vb

ZoneProcess.aspx.vb

No

Usually is set to one year, but in some places the expiration date for this cookie is not set, and in this case it will last for a duration of a session (30 minutes)

VSV{0} – siteID

bgkzg4451y4eeaugwepnddam

It is used in conjunction with the VID cookie to keep track of logged in entity. It helps to identify the secure zone where the entity is logged in.

(It is actually the ASP.NET_SessionId associated to a logged in entity (VID) for a secure zone)

CatalogueRetrieve.aspx.vb

OrderRetrievev2.aspx.vb

No

Default session timeout (30 minutes)

SelectedRateKey

alpha numeric

It holds the selected shipping options for some shipping providers.

CatalogueRetrieve.aspx.vb

OrderRetrievev2.aspx.vb

No

Default session timeout (30 minutes)

CartID

8b95def4-d102-4908-870d-4a414ba79702

Keeps track of current shopping cart

all pages

No

Default session timeout (30 minutes)

ASP.NET_SessionId

fgthhi4451y4eeaugsrtyu43e

System session cookie

Ap.aspx.vb

No

It is not seen by the user (it is set in a page which makes a redirect to another page were it is removed)

CHANNEL_AFFILIATE

1

Used for affiliate programs.

FB/Authorize.aspx.vb

FB/Login.aspx.vb

No

Default session timeout (30 minutes)

FBKEY

alpha numeric string

Used for login into secure zones with Facebook account

FB/Authorize.aspx.vb

FB/Login.aspx.vb

No

Default session timeout (30 minutes)

FBRURL

../FB/LinkToContact.aspx

Used for login into secure zones with Facebook account. Return URL from FB

FB/LinkToContact.aspx.vb

No

Default session timeout (30 minutes)

AuthProcessUrl

../ZoneProcess.aspx?ZoneID=..

Process FB User login authorization in our system.

It is used when the user authenticates with success in Facebook and he is redirected back to our system.

FB/LinkToContact.aspx.vb

No

Default session timeout (30 minutes)

SNU

0 or 1

Flag with specify if the user will be automatically subscribed to a secure zone when it comes back from Facebook authentication.

FB/LinkToContact.aspx.vb

No

Default session timeout (30 minutes)

ZID

4236234

Holds the zone id were the user needs to be logged in when it comes backs from Facebook authentication.

FB/LinkToContact.aspx.vb

No

Default session timeout (30 minutes)

PID

4231438

Holds the page id of pager were the user needs to be redirected when it comes backs from Facebook authentication.

Performance and tracking cookies

Path

Secure

Expires (UTC)

Name

Sample Content

Purpose

CampaignProcess.aspx.vb

No

It is not seen by the user (it is set in a page which makes a redirect to another page were it is removed)

CHANNEL_CAMPAIGN

1

Used for analyzing clicks in emails

OrderRetrievev2.aspx.vb

ZoneProcess.aspx.vb

No

30 minutes

VISID{0} – siteId

d5c520ef-cf07-412e-a56d-d2872e419ff9#www.mysite.com#28.06.2012 12:20:58.381

This track visit session identifier which is used to aggregate page usages. It is actually used in all front end pages

OrderRetrievev2.aspx.vb

ZoneProcess.aspx.vb

No

30 minutes

ANONID{0} – siteId

53f46c5e-f285-4ff9-abad-af1009382bc6

Usually is used in conjunction with VISID cookie for the same purpose

OrderRetrievev2.aspx.vb

ZoneProcess.aspx.vb

No

30 minutes

ANONID_FS{0} -siteId

27.06.2012 15:05:51.364

ANONID_FS hold only the creation date of the ANONID cookie.

all pages

No

N.A.

visitorDeviceClass

desktop, tablet, phone, etc.

Identifies if the visitor uses a tablet/iPhone/Desktop to display the dedicated layout of the site

 

4. How we use cookies

  1. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
  2. We may use the information we obtain from your use of our cookies for the following purposes:
  • To recognise your computer, tablet, mobile or other device when you visit our website;
  • To track your device as it navigates our website;
  • To analyse the use of our website; and
  • In the administration of our website.

 

5. Third party cookies

  1. Please be aware that our website contains links to and from other websites. We accept no responsibility nor liability for the content of any such website, nor for the cookies they may use. It is the responsibility of any such website to detail their use of cookies to you on their website and to gain the relevant consents from you for their usage.
  2. During your visit to our website you may notice some cookies that are not related to us. This typically takes the form of embedded content from websites such as YouTube and social media bookmarks. When you visit a page with content embedded from such websites and opt to interact with such content you will be presented with cookies from them. We do not control the dissemination of these cookies and you should check the third party websites for further information.

 

6. Cookie preferences

  1. You can manage your preferences relating to the use of cookies on our website using the Cookie Control in the bottom left corner.

 

7. Blocking cookies

  1. Most browsers allow you to manage or block cookies. For example:
  2. In Internet Explorer you can manage cookies by clicking “Tools”, “Internet Options”, “Privacy”, and select the option you want using the sliding selector.
  3. In Google Chrome you can block all cookies by clicking “Settings”, “Preferences”, “Privacy”, “Block cookies”, and selecting the option you want.
  4. In Safari you can block all cookies by clicking “Settings”, “Preferences”, “Privacy”, “Block cookies”, and selecting the option you want.
  5. In other browsers please consult the “Help” information within your browser for information on how to manage or block cookies.
  6. Please be aware that blocking all cookies may have a negative effect on the usability of many websites

8. Deleting cookies

  1. Cookies that are already stored on your computer, tablet, mobile or other device can be deleted. Please consult information within your browser for information on how to delete cookies.

9. Contact us

  1. This website is owned and operated by D+R Maintenance Solutions Ltd.
  2. If you have any questions about the use of cookies on our website please contact us by email at enquiries@dr-maintenance.co.uk or by phone at 01600 714462 or by post at Trevellyan, Cross Vane, Penallt, Monmouth NP25 4SF.
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Trevellyan, Cross Vane, Penallt, Monmouth

enquiries@dr-maintenance.co.uk

01600 714462

Mon-Fri 9am-6pm

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